Last updated: 15/08/2025

1. Who we are

If Not Now Digital Ltd is a UK-based communications agency registered in England & Wales (Company No: [insert number]) with registered office at Bristol And Exeter House (Temple 1852) Clubhouse, Lower Approach Road, Bristol, England, BS1 6QS. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

2. What information we collect

We may collect and process the following personal data: – Contact details: name, email address, phone number, postal address. – Business details: job title, organisation, and professional information. -Communications: records of correspondence, project notes, and feedback. – Website usage: IP address, browser type, and browsing activity (via cookies/analytics). – Financial information: invoicing and payment details, where relevant. We do not intentionally collect special category data unless strictly necessary for project delivery and with your explicit consent.

3. How we use your information

We use your personal data to: – Provide and manage our services. – Respond to enquiries and maintain client relationships. – Manage contracts, invoicing, and payments. – Send relevant updates or marketing communications (where you have opted in). – Improve our website and services. – Meet legal or regulatory requirements.

4. Legal bases for processing

We rely on one or more of the following lawful bases: – Performance of a contract. – Compliance with a legal obligation. – Legitimate interests (e.g. business development, service improvement). – Consent (for marketing and any optional processing).

5. Sharing your information

We may share personal data with: – Trusted suppliers who support our services (e.g. IT providers, accountants). – Regulatory bodies or law enforcement, where legally required. – Third-party platforms we use for project delivery or communication (subject to UK/EU adequacy safeguards). We do not sell personal data to third parties.

6. International transfers

Where data is transferred outside the UK/EEA (e.g. via cloud providers), we ensure appropriate safeguards are in place such as adequacy decisions or Standard Contractual Clauses.

7. Data retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, usually: – Client/project data: 6 years after project completion (for legal/accounting purposes). – Marketing data: until you withdraw consent or unsubscribe.

8. Your rights

You have the right to: – Access your personal data. – Request correction or deletion. – Restrict or object to processing. – Request data portability. – Withdraw consent at any time (for consent-based processing). – Lodge a complaint with the ICO (www.ico.org.uk).

9. Security

We protect personal data with appropriate technical and organisational measures, including encryption, restricted access, and secure cloud systems with multi-factor authentication.

10. Cookies

Our website may use cookies and analytics tools. You can control cookies through your browser settings.

11. Contact us

For any questions or to exercise your rights, please contact: Data Protection Lead If Not Now Digital Ltd
Email: info@ifnotnowdigital.co.uk
Address: Bristol And Exeter House (Temple 1852) Clubhouse, Lower Approach Road, Bristol, England, BS1 6QS